What our Customers say


Mark

"First time using the facilities at Grantham Meres: most generously spaced lanes I have swum, naturally lit, clean. Helpful staff at reception and poolside. Very positive experience"

George

"I really wish I wasn't leaving as this has been my favourite leisure membership! Sadly moving out of the area. The staff have been wonderful, Extremely professional yet ever so friendly. I'll be popping back to say hello when I visit family. "

Debra

"The pool was the perfect temperature, and the staff have clearly put a lot of work into making the whole place safe for us. Thank you it's much appreciated."

Gary 

Mind blown! A chuffing great experience from start to finish. It was a mild Thursday morning in August when I visited the pool for my first time. The lass on reception was nothing short of sensational in her ability to welcome me and my girl in for our toddler splash session. The facilities far exceeded my expectations and we had such fun splashing and swimming in the pool. There was a swim lesson in action and the coach clearly loved his job...he blew that whistle with such authority it gave me goosebumps and the lass who had previously been on reception now looked over us like a guardian angel ensuring our safety. To finish with we changed in the large dressing area whilst Cascada and DJ Sammy blasted out over the stereo...after staying to finish our disco we left with smiling faces. 



Sarah

"Just wanted to say, great to have Zumba back really enjoyable class. Being on zoom also means it doesn't matter that I am going the opposite way."

Emma

"I have not done any exercise for months, so really felt the effects after the first session but enjoyed it so much I signed up for a second! "

Tim

"Loved that session thank you. Followed everything with ease & giving alternatives to those who are new is encouraging"


Customer Comments and Complaints

We aim to provide a high quality experience to all our users. If something goes wrong and you feel dissatisfied we would like you to tell us about it. Also if there's something you like or something you might like us to try, we would also like you to get in touch. Please follow the links below to provide feedback on your chosen centre.

Grantham Meres Leisure Centre

Stamford Leisure Pool

Bourne Leisure Centre

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